Whole-home · city water · softener + chloramine filter
Defender
iGen C
Puronics’ flagship Chlorostatic softener-and-filter combo — hardness and chloramine handled in one tank, certified to the same standards as the Hydronex, backed by the same manufacturer limited lifetime warranty.
Request your free water test
★★★★★ 4.7 — a few details and we reach out, usually same day.
What this means for you
If you’ve noticed any of this,
this is the fix.
What’s actually in your water
Manatee County / City of Bradenton. a blend of Lake Manatee surface water and Floridan aquifer groundwater, disinfected with chloramine. 6–16 grains hard at the tap (county-reported range). No PFAS detected in the county’s UCMR5 round. This system handles the hardness and the chloramine.
Want your exact address? Type your zip — 30 seconds. Or skip it — the free in-home test measures it for you.
WHAT IT REDUCES — AND WHAT PROVES IT
Every claim,
with its paperwork.
“Certified” means a third party tested it to a numbered standard and audits the factory every year. Here’s which rows are certified, which are the manufacturer’s design claims, and which are neither.
| Reduces | You’d notice | Basis |
|---|---|---|
| Hardness minerals | Spots, scale, soap scum, dry skin & hair, stiff laundry | CERTIFIED · NSF/ANSI 44 |
| Barium · radium 226/228 | No taste, no smell — a test finds them | CERTIFIED · NSF/ANSI 44 |
| Chlorine, taste & odor | Pool smell in the shower and the glass | CERTIFIED · NSF/ANSI 42 |
| Lead-free materials | The system adds no lead | CERTIFIED · NSF/ANSI 372 |
| Chloramine | The lingering taste standard carbon misses | DESIGN CLAIM · media warranted 2,000,000 gal |
| Strontium | No taste, no smell | INDEPENDENT TEST DATA |
| Iron & turbidity (low) | Faint orange tint, cloudiness | DESIGN CLAIM · well iron needs its own system |
| PFAS · lead · nitrates | Drinking-water contaminants | NOT THIS SYSTEM → Micromax 8500 / 7000 |
Our tech · our installTHE EDGE · WHAT THE 30C IS AND ISN’T
Same media.
Same seal.
The Defender iGen C uses the same ChloroShield Clearess media and iGen valve as the Hydronex — carbon in front of the resin so chloramine never wears the softener down.
The certifications are per model. Look up “Defender” on wqa.org and you’ll see 42, 44 and 372 next to it — that’s the record we sell on.
Which one is mine? Take the free testWhat your neighbors say
4.7★ from 212 Google reviews.
“I cannot say enough amazing things about this company and system! We had three companies come out and Hydrology stood out on every level.”
“We’ve had our system now a month and absolutely love it. My wife is a hair beautician with over 30 years of experience and definitely can tell the difference with the water.”
“Wow, I can definitely feel a difference in my hair, skin, and when I wash my hands. I knew getting a water softener was a priority and I’m so glad I decided to go with Hydrology.”
Every review is on our Google profile — read all of them there. We don’t cherry-pick; we just answer the phone.
BEFORE YOU CALL
Questions people
actually ask.
PAIRS WITH
Do I need this or just a softener?
If you’re on Manatee County or Lakewood Ranch city water, the chloramine is there whether you taste it or not, and it shortens a softener’s life. This is the longevity answer. If you like a little chlorine in your water and want the lowest price, a softener alone is a fair call — we’ll say so at the test.
Reduce or remove — which is it?
We say both, on purpose. On most tests after an install we don’t see any of those residuals at all. But a certification measures reduction to a standard — not a promise of zero on every drop — so we say “reduce or remove” to make sure we never over-promise. If a company tells you “removes 100%,” ask to see the test.
Can I check the certification myself?
Yes. wqa.org, find products, search Puronics, find the model. If a company’s equipment isn’t there, it isn’t certified.
Does the warranty need a service plan to stay valid?
No. Register the card within 30 days and it’s yours for the life of the product. Platinum Care is our optional service plan — not a condition of the warranty.
Why not just regular carbon?
Standard activated carbon handles free chlorine well but barely touches chloramine — and chloramine is what Manatee County and most local utilities use now. Chloramine takes media built for it and enough contact time. That’s the ChloroShield Clearess bed ahead of the resin here, warranted to 2,000,000 gallons.
How is this different from a big-box softener?
A big-box softener is a softener. This is a softener with chloramine-rated media in front of the resin, an iGen valve that regenerates on your actual use instead of a timer, a WQA Gold Seal listing you can look up by model, and a manufacturer limited lifetime warranty — sized to your test and installed by us, not a boxed unit you set up yourself.
Do I need a sediment pre-filter?
Usually not. The system backwashes itself on a schedule — flushing sediment and refreshing the media — so a separate pre-filter is usually redundant: one more cartridge to buy, change, and clog. We add pre-filtration only when your water calls for it. If you’re comparing two quotes and one adds a pre-filter, it’s fair to ask why.
What does it cost?
It depends on your water and your home, which is why we start with the free in-home test — you’ll have a number before we leave, and it’s the same number for everyone. Financing through Synchrony and Wisetack, with 0% and low monthly options.
What’s the warranty?
A Puronics manufacturer limited lifetime warranty on the system — not an in-house plan you pay to keep current. It’s handed to you at install, registered in your name, and because we’re local, service comes from the same team that installed it. Read the warranty page.
SPECIFICATIONS
The numbers.
From the Puronics spec sheet and warranty — nothing from memory.
| Type | Whole-house softener + Chlorostatic filter, single tank |
| Control valve | Puronics iGen computerized valve · 1″ corrosion-resistant |
| Intelligence | 60 days of usage history to time regeneration · diagnostics · auto reserve |
| Regeneration | Downflow brining · double backwash |
| Media | ChloroShield Clearess · S-759 monospheric resin · silica gravel clarifier |
| Media life | Chloramine media warranted to 2,000,000 gallons at 1 ppm · no filter changes |
| Tank | Polyethylene liner · fiberglass wrap · stainless steel cover |
| Salt | Sodium chloride or potassium chloride |
| Sizing | Set to your hardness and household at the free test |
| Certification | WQA Gold Seal · NSF/ANSI 42, 44, 372 · factory audited annually |
| Manufacturer | Puronics / Franklin Water Treatment LLC (Franklin Electric) · Livermore, CA |
WHAT’S INCLUDED
Everything,
in writing.
- 01Free in-home water test and sizing before you buy
- 02Installation by our own technicians — no subcontractors
- 03Manufacturer limited lifetime warranty, registered in your name at install
- 04The warranty document and your model/serial, handed to you
- 05Certification you can look up yourself on wqa.org
- 06Our phone number — the installers answer it
Straight talk: the manufacturer warranty covers defects in materials and workmanship. It doesn’t cover flood or freeze damage, misuse, normal wear, or replacement media. Labor on non-factory repairs is separate — or covered for Platinum Care members. We’ll show you the page it’s written on.
Manufacturer literature
The full Puronics brochure for this system — specifications, dimensions and certifications, unedited.
Download the PDF →Every brochure we have: Product Brochures
